At s188wins, we respect your privacy and are committed to protecting the personal data you entrust to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.
s188wins does not sell, rent, or auction your personal data to third parties for marketing purposes. Your information is used solely for operating the platform and delivering a quality experience to you.
All data transmitted between your device and s188wins is encrypted using industry-standard 256-bit SSL. Your login credentials, payment details, and personal information are protected in transit.
You have the right to access, correct, and request deletion of your personal data held by s188wins, subject to applicable legal and regulatory requirements. Requests are processed within 30 days.
s188wins only shares your data with third parties where strictly necessary to deliver the Services — such as payment processors, game providers operating on the platform, and regulatory bodies as required by law.
For the purposes of this Privacy Policy, s188wins ("s188wins", "we", "us", "our") acts as the data controller in respect of personal data collected through the s188wins website at s188wins.net and all associated services (the "Platform").
This Privacy Policy applies to all users of the s188wins Platform, including registered account holders, individuals browsing the site without an account, and any person who communicates with s188wins via live chat, email, or WhatsApp.
By registering an account with s188wins or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
s188wins collects personal data in order to operate the Platform, comply with its legal and regulatory obligations, and deliver a quality gaming experience to Malaysian players. The categories of data we collect are as follows:
| Category | Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number (MyKad / passport), nationality | Registration form, KYC verification |
| Contact Data | Email address, Malaysian mobile phone number, residential address | Registration form, account settings |
| Financial Data | Payment method details (e-wallet ID, bank account details, card last 4 digits), transaction history | Deposit / withdrawal process |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage, wagering patterns | Platform activity (automatic) |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform activity (automatic) |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp message records | Customer support interactions |
s188wins uses your personal data for the following purposes:
s188wins processes your personal data on the following legal bases:
6.1 s188wins retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
6.2 For active account holders, personal and transactional data is retained for the duration of the account relationship and for a period of at least five (5) years following account closure, in accordance with AML record-keeping obligations applicable to gaming operators.
6.3 Data collected solely for marketing purposes (where consent is the legal basis) will be deleted promptly upon withdrawal of that consent, subject to any overriding legal retention requirements.
6.4 Technical log data (IP addresses, session timestamps) is retained for a shorter period determined by operational security requirements, typically twelve (12) months.
7.1 s188wins implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
7.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, s188wins will notify affected users and the relevant supervisory authority in accordance with applicable data breach notification obligations.
Subject to applicable law and s188wins's legitimate interests and legal obligations, you have the following rights in respect of your personal data held by s188wins:
To exercise any of the above rights, please contact s188wins at [email protected]. Please include your registered account email address and a description of your request. We may request additional verification before processing sensitive data requests.
10.1 The s188wins Platform is strictly intended for adults aged 21 and above. s188wins does not knowingly collect or process personal data from persons under 21 years of age.
10.2 If s188wins becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account. Any winnings accumulated by an underage user will be voided.
11.1 In order to operate the Platform, s188wins may transfer your personal data to third-party service providers located outside Malaysia, including game providers and technology infrastructure partners whose servers are hosted in other jurisdictions.
11.2 Where such transfers occur, s188wins ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that impose data protection obligations consistent with applicable privacy standards.
11.3 s188wins will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate additional safeguards.
12.1 s188wins may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the Services we offer. Where changes are material, we will provide notice to registered users via email or a prominent notice on the Platform prior to the changes taking effect.
12.2 The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the s188wins Platform following the publication of an updated Policy constitutes your acceptance of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way s188wins handles your personal data, please contact our support team through any of the following channels:
Email addresses and contact details on this page are displayed as plain text only and are not clickable links.
Thousands of Malaysian players trust s188wins with their data and their gameplay every day — because we earn that trust through transparency, security, and genuine player-first values.
🔞 21+ only. Please gamble responsibly.